Always Ready to Help
The Xerox Mortgage Services support team is dedicated to providing technical support and services directly to our customers. Our technical team offers two types of support - Standard Technical Support and After Hours Support.
Standard Technical Support - with standard technical support, all services and duration of support are outlined in a customer contract.
After Hours Support - After hours support contracts provide extended support for a five or seven-day week. This service allows for support and maintenance during the later stages of implementation and ensures each customer has a resource to contact whenever problems arise.
Broker/Affiliate Setup and Support - If you are interested in becoming a lender-sponsored BlitzDocs user for loan origination and electronic document submission, please contact your lender's account executive to initiate the process of obtaining your login credentials.
How to configure your machine
To take full advantage of all BlitzDocs features, you will need to make sure you have the proper software installed and set up. Click on the following link to login and check if your machine is configured optimally. Click here.
How to login to BlitzDocs
- Click on the "Customer Login" button in the upper right corner of the BlitzDocs web page.
- Enter the login information provided to you into the following dialog:
You are ready to start using BlitzDocs. Please visit Help for additional resources to get the most out of BlitzDocs.
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